Kendoon will continue to provide services remotely throughout this second period of lockdown. Our office hours remain the same – Monday to Thursday -9.00am 5.00pm, closed 12 - 1pm for lunch. Friday 9am – 4pm, closed 12 – 1pm, for lunch.
Please do not hesitate to contact us with any queries on 0141 944 8282 or by emailing firstname.lastname@example.org.
If you have a contractor visiting your home for a life or limb repair or for gas servicing, please advise us if you are self-isolating, have COVID-19 symptoms, or have a diagnosis of COVID-19 in advance. Please remember to maintain a 2m distance at all times from any contractor in your home, and follow the FACTS guidance.
|Area||Revised Service Delivery||Comments|
|Repairs||Life and limb emergency repairs only||Until further notice|
|Gas Servicing||Can continue||There is a legal requirement to carry this out|
|Home Visits||Paused from 06/01/2021|
|Planned Maintenance – Kitchen, Bathroom and Heating Programme||Paused from 05/01/2021|
|Planned Works – Smoke and Heat Detectors||Paused from 06/01/2021|
|Planned Works – Internal Painterwork||Paused from 06/01/2021|
|Planned Works – Electrical Safety||Paused from 06/01/2021|
|Letting Homes||Can continue||Timescales may be longer due to the lockdown|
|Rent||Will continue remotely||If customers are having issues paying rent, please do not hesitate to contact us as soon as possible. We can help.|
|Welfare Rights Officer Appointments||Will continue by phone|
|ASB||Will continue remotely|
|Estate Management||Paused from 06/01/2021|