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Kendoon will continue to provide services remotely throughout this second period of lockdown. Our office hours remain the same – Monday to Thursday -9.00am 5.00pm, closed 12 - 1pm for lunch. Friday 9am – 4pm, closed 12 – 1pm, for lunch.
Please do not hesitate to contact us with any queries on 0141 944 8282 or by emailing admin@kendoon.org.uk.
If you have a contractor visiting your home for a life or limb repair or for gas servicing, please advise us if you are self-isolating, have COVID-19 symptoms, or have a diagnosis of COVID-19 in advance. Please remember to maintain a 2m distance at all times from any contractor in your home, and follow the FACTS guidance.
| Area | Revised Service Delivery | Comments |
|---|---|---|
| Repairs | Life and limb emergency repairs only | Until further notice |
| Gas Servicing | Can continue | There is a legal requirement to carry this out |
| Home Visits | Paused from 06/01/2021 | |
| Planned Maintenance – Kitchen, Bathroom and Heating Programme | Paused from 05/01/2021 | |
| Planned Works – Smoke and Heat Detectors | Paused from 06/01/2021 | |
| Planned Works – Internal Painterwork | Paused from 06/01/2021 | |
| Planned Works – Electrical Safety | Paused from 06/01/2021 | |
| Letting Homes | Can continue | Timescales may be longer due to the lockdown |
| Rent | Will continue remotely | If customers are having issues paying rent, please do not hesitate to contact us as soon as possible. We can help. |
| Welfare Rights Officer Appointments | Will continue by phone | |
| ASB | Will continue remotely | |
| Estate Management | Paused from 06/01/2021 |