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Latest Noticeboard Stories from Kendoon
11 Jan Lockdown - Further Changes to Lockdown - 11th January Further Changes to Lockdown
05 Jan Lockdown – Changes in Service Delivery – January 2021 Kendoon will continue to provide services remotely throughout this second period of lockdown. Our office hours remain the same – Monday to Thursday -9.00am 5.00pm, closed 12 - 1pm for lunch. Friday 9am – 4pm, closed 12 – 1pm, for lunch.
24 Dec Level 4 restrictions in Scotland – Emergency Repairs Only Following updated government advice, we will continue to provide an EMERGENCY only repairs service, as we will be doing during the festive shutdown, from 6th January 2021 (when we reopen).
18 Dec Festive Break Repairs From 4pm on Friday 18 December 2020, Kendoon will be reverting to emergency repairs only, in the lead up to our Festive break. Please keep routine repairs and report these to us when we reopen in January.
18 Dec Festive Break Opening Times Kendoon will close for the festive break at 12 noon on Thursday 24 December 2020. We will reopen at 9am on Wednesday 6 January 2021.
03 Dec Kendoon Tenants Vote – It’s a Yes! – Joint Press Release Kendoon Tenants have spoken and vote overwhelmingly to transfer to Pineview Housing Association!
03 Dec Ballot Outcome – Letter to Kendoon Customers A secret, independent ballot was opened for 21 days, and closed Monday 30 November at 5pm. 54% (200) of customers cast their vote, with 88.5% (177) voting YES. We are working towards a transfer date of 1 February 2021.
26 Nov Annual Assurance Statement 2020 Read here Kendoon’s Annual Assurance Statement issued to the Scottish Housing Regulator
26 Nov Tier 4 Restrictions Update For Customers This factsheet provides detailed information on our service delivery changes during Tier 4
20 Nov Tier 4 - COVID-19 Restrictions As of Friday 20 November 2020, Kendoon HA will only be providing an emergency repair service in line with Scottish Government guidance, until Friday 11 December 2020. Customers can continue to report routine repairs , however these will be logged and attended to only after the Tier 4 restrictions are uplifted.
05 Nov Applications Open Early for New Scottish Child Payment Social Security Scotland will be taking applications ahead of its introduction on Monday 15 February 2021 to help manage the expected demand.
30 Oct Bonfire Night 2020 We are working with partners to reduce the level of anti-social behaviour associated with the 5th November The attached leaflet provides more information. Look out for further comms from us from next week.
28 Oct Kendoon HA Transfer of Engagements to Pineview HA – October 2020 We sent you the formal “Stage 1” notice advising you of the detail of the benefits of a transfer of engagements to Pineview Housing Association. We supplemented this with detailed factsheets explaining in more detail the transfer promises, and what they mean to you
09 Oct Kendoon Repairs and Maintenance Update – COVID-19 As our contractors gradually returned to work and some of the restrictions under lockdown have been lifted, we have returned to an almost normal repairs and maintenance service.
24 Sep Holiday Closure This Weekend Kendoon HA will be closed Friday 25th and Monday 28th September for the September weekend. If you have an emergency repair during this closure, please call 0800 595 595
23 Sep Transfer of Engagements - Notice of Proposal 1 Transfer of Engagements - Notice of Proposal 1 is available to view here.
20 Aug Transfer of Engagements FAQs Please find the customer factsheet regarding the Transfer of Engagements
22 Jul Kendoon Lockdown Newsletter - June 2020 View our latest newsletter
15 Jul Repairs and Maintenance - Restoring Services to Customers The latest update from Kendoon regarding repairs and maintenance
08 Jul COVID-19 Open Letter to Tenants from the Housing Minister. COVID-19 Open Letter to Tenants from the Housing Minister accessible here, also in large print format.
02 Jul Power Outages - 2nd July We have been advised this morning, 2 July 2020, that some customers on Halgreen Ave are reporting power outages. We have contacted the National Grid who have advised they are not aware of any faults, however they have asked that customers notify them directly due to data protection requirements. Please call 105 to report any power outages you may have.
18 May Advice & Information on the treatment of rats/mice If you are worried there may be rodents in your home, it is important that you contact Glasgow City Council (GCC) for assistance in dealing with the problem.
09 Apr Easter Closures Kendoon will be closed on Friday 10 April and Monday 13 April 2020. If you require a “life or limb” emergency repair, please call our out of hours contractors, Glasgow City Building on 0800 595 595”
31 Mar Complying with Social Distancing Customers are reminded of the need to adhere to social distancing measures of remaining 2 metres (6 feet) away from contractors when they are in your home carrying out repairs and maintenance. This is in in the interest of you and our contractors health, safety and wellbeing
23 Mar Emergency Repairs Only Service As of the afternoon of Monday 23 March 2020, Kendoon are moving to an emergency only repairs service.
17 Mar Office Closure - 17th March 2020 As a result of recent advice set out by the UK and Scottish Government, we have undertaken a risk assessment of our service delivery. As a result, we are asking staff to work from home from 18 March 2020, until further notice.
Please Read for further information
Annual Assurance Statement Like all social landlords Kendoon must submit to the SHR an Annual Assurance Statement by 31st October each year. This can be found here.
26 Mar Suspension of Close Cleaning Service We have now suspended our close cleaning service as this service is not classed as essential by the Government during the COVID19 pandemic. We would ask customers to look after their closes during this time and we will advise when the service is back up and running.
26 Mar Fly Tipping/Bulk Waste Customers are reminded that GCC bulk waste service has been suspended due to the current pandemic. As a short term measure Kendoon will be arranging a fortnightly bulk waste uplift at the collection point on Kendoon Avenue. Customers are reminded NOT to flytip their bulk waste as this is unsightly, can cause rodent infestations and is a health and safety risk. Please keep bulk waste in the curtilage of your property if you cannot place it at the collection point.
26 Mar Garscadden House - Closed Customers are advised that the office venue at Garscadden House is closed. Please do not send anything to us in the post for the foreseeable future. Emails can be sent to admin@kendoon.org.uk.
06 Mar Press Release - Preferred Partner for Kendoon Kendoon selects Pineview to deliver the best future and outcome for its tenants
03 Mar Customer Panel - Transfer of Engagements TPAS/Kendoon Customer Panel Initial Meeting – 5 March 2020
More information here.
17 Dec Kendoon Catch Up Winter Edition 2019 Available Now The latest edition of our Kendoon Catch Up publication is now available.
05 Nov Rent Review 2019 We want to hear our tenant’s views……and you could win a £50 Argos voucher in time for Christmas!
Please see the linked leaflet which tell you about the proposed rent increase of 1.7% from 1 April 2020 and what it means to you.
05 Nov Performance Report 2019 Our Performance Results for 2018/2019
08 Oct Kendoon Catch Up Summer Edition, Available Now The latest edition of our Kendoon Catch Up publication is now available.
12 Jun Agenda AGM 18 June 2019
17 May Summary Business Plan 2019
02 Apr Scottish Housing Regulator Engagement Plan Kendoon will carry out an independent investigation into its governance and compliance with Regulatory Standards.
08 Jan 3D Drumchapel January to April 2019 activites & services 3D Drumchapel provide a wide range of parent & child sessions, groups & workshops for parents, outdoor nursery work and one-to-one support, available to children and families in Drumchapel, Knightswood and Yoker
07 Jan Glasgow Wood Recycling We are currently recruiting for 2 Wood Unlimited training courses to be run at our workshop in South Street Whiteinch. The courses are open to anyone aged 16+ who can get themselves down to our workshop.
06 Jan Tackling Dementia, Depression, & Loneliness OPEN DAY Grab a cuppa and meet sporting legends Bertie Auld & Jim Herriot and find out how you can get involved in our new North Glasgow groups.
27 Nov Have you ever thought about quitting? One-to-one support from an experienced stop smoking advisor.
Free Nicotine Replacement Therapy (NRT) or Champix